jea77's Privacy Policy

jea77 is a safe and reliable online gaming platform operating for players in Bangladesh. We place the highest priority on the privacy of our users. This privacy policy explains what types of information we collect when you use the jea77 website or services, why we collect it, how we use it, and under what circumstances it may be shared with third parties.

This policy applies to all services operated under the jea77.cam domain. By registering or creating an account on the platform, you will be considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform and contact our support team.

To create an account and provide services on jea77, we may collect the following types of information:

2.1 Personal Identification Information

• Full name (as stated on your national ID card)
• Date of birth (for age verification — only users aged 21 and above may create an account)
• Email address
• Mobile number
• Current address

2.2 Identity Verification Documents

• Copy of national ID card (NID), passport, or driving licence
• Copy of utility bill or bank statement for address verification

2.3 Financial Information

• bKash, Nagad, or Rocket mobile wallet number
• Bank account details (for fund withdrawals)
• Transaction history and amounts

2.4 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Cookie and session data
• Site usage patterns and log files

2.5 Gaming Activity Information

• Play history, bets, and results
• Preferred game categories and providers
• Bonus and promotion usage records
• VIP level and points details

jea77 collects your information in several ways. The main methods are described in detail below:

• Through direct submission: You voluntarily provide information when filling out registration forms, during identity verification, or when contacting our support team.
• Through automatic collection: When you browse our website, certain information is automatically collected using cookies, web beacons, and similar technologies.
• Through third parties: Information may be received from payment processors, identity verification services, and fraud prevention specialists.

The information collected is used for the following legitimate purposes:

• Account management: Completing registration, verifying accounts, and ensuring secure login.
• Service delivery: Accepting deposits, processing withdrawals, providing gaming services, and offering customer support.
• Age verification: Ensuring that only users aged 21 and above participate on the platform.
• Payment processing: Carrying out transactions via bKash, Nagad, Rocket, or bank transfer.
• Security and fraud prevention: Detecting suspicious activity, preventing money laundering, and keeping accounts secure.
• Responsible gaming: Identifying patterns of excessive play and assisting with self-exclusion or limit setting.
• Communication: Sending account-related notifications, transaction confirmations, and support responses.
• Service improvement: Analysing user experience to improve the quality of the platform.
• Legal compliance: Maintaining records required under applicable laws and regulations.

jea77 never sells your personal information to third parties for marketing or advertising purposes. However, information may be shared in the following limited circumstances:

5.1 Service Partners

Trusted service providers handling payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical infrastructure management may receive the necessary information. These providers may only use the information for the specified purpose and are bound by confidentiality agreements.

5.2 Legal Requirements

Information may be provided to authorities in response to valid court orders, government directives, or legal obligations. In such circumstances we will supply only the minimum information required by law.

5.3 Business Transfers

In the event of a change of business ownership, merger, or acquisition, user information may be transferred to the new authority. We will provide advance notice in such cases.

6.1 Retention Period

We retain your personal information only for as long as necessary. In general:

• Account information is retained for as long as the account remains active.
• Financial transaction records are kept for a specific period as required by law.
• Some information may be retained even after an account is closed due to legal or regulatory requirements.

6.2 Data Security Measures

jea77 uses industry-standard security measures to keep your information safe:

• SSL Encryption: All data transmitted between the website and your device is encrypted using SSL/TLS technology.
• Secure servers: Information is stored on secured, access-controlled servers.
• Password hashing: Passwords are not stored directly; industry-standard hashing algorithms are used instead.
• Two-factor authentication: An option to add an extra verification layer for account security.
• Regular security reviews: Regular audits are conducted to identify and address potential vulnerabilities.

While we strive to ensure the highest level of security, no system on the internet is completely risk-free. In the event of a security breach, we will notify affected users as quickly as possible.

As a registered user of jea77, you have the following rights over your personal information:

7.1 Right to Access Information

You may ask us at any time what information is held about you and request a copy of it. This request must be made by email.

7.2 Right to Correct Information

If any information held about you is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Restrict Processing

In some cases you may request that the processing of your information be restricted, such as during the period in which the accuracy of the information is being verified.

7.5 Right to Opt Out of Marketing Communications

You may unsubscribe from marketing emails or notifications at any time.

jea77 provides services only to users aged 21 and above. We do not knowingly collect any personal information from minors.

Age verification during registration is mandatory. If we become aware that someone under the age of 21 has created an account, that account will be closed immediately and all associated information will be deleted. If you become aware of a minor's account, please contact us at [email protected].

Our services operate using global technology infrastructure. As a result, your information may be stored or processed on servers outside Bangladesh. When transferring information, however, we ensure that:

• The receiving country or organisation maintains adequate data protection standards.
• The necessary contractual safeguards are in place.
• Information is used only for the purposes stated in this policy.

jea77 may review and update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• By publishing a clear notice on the website.
• By sending a message directly to your registered email.
• By updating the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the new policy. If you have questions about any changes, please contact us via live chat.